Comments on: The Days After: Six Customers Got No Juice At All http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/ Don't run out of power on your 3G iPhone Sat, 31 Jul 2010 18:43:41 +0200 http://wordpress.org/?v=2.8.6 hourly 1 By: Salmon Oil for Dogs http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-587 Salmon Oil for Dogs Fri, 05 Feb 2010 21:18:24 +0000 http://www.3gjuice.com/?p=421#comment-587 we just received the replacement battery, and I would like to wholeheartedly thank you for making sure that the situation was made right! we just received the replacement battery, and I would like to wholeheartedly thank you for making sure that the situation was made right!

]]> By: Flowers to Russia http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-563 Flowers to Russia Sun, 17 Jan 2010 14:00:58 +0000 http://www.3gjuice.com/?p=421#comment-563 I was frustrated at how quickly the devise broke, and my rating was a reaction. If you had not responded so quickly and completely, that rating may have been deserved, but it is clearly not. Please hold back if not too late in the second part of the refund, and we will see how the replacement works out, but for now, I will try to figure out how to fix the rating. I was frustrated at how quickly the devise broke, and my rating was a reaction. If you had not responded so quickly and completely, that rating may have been deserved, but it is clearly not. Please hold back if not too late in the second part of the refund, and we will see how the replacement works out, but for now, I will try to figure out how to fix the rating.

]]> By: Dog Breeders http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-523 Dog Breeders Wed, 23 Dec 2009 12:28:28 +0000 http://www.3gjuice.com/?p=421#comment-523 I have also faced this problem. I just ordered a battery BECAUSE of the way you talk about your own errors. I have also faced this problem. I just ordered a battery BECAUSE of the way you talk about your own errors.

]]> By: jaclynkurz http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-464 jaclynkurz Thu, 22 Oct 2009 01:13:47 +0000 http://www.3gjuice.com/?p=421#comment-464 Unfortunately those things happen! I'm just glad that we were able to resolve the situation!! I truly want to thank you for all your help -- my husband and I appreciate it!!! Unfortunately those things happen! I'm just glad that we were able to resolve the situation!! I truly want to thank you for all your help — my husband and I appreciate it!!!

]]> By: 3gjuice http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-463 3gjuice Thu, 22 Oct 2009 01:02:13 +0000 http://www.3gjuice.com/?p=421#comment-463 Glad I could help and sorry for the failing unit!<br><br>Henk Glad I could help and sorry for the failing unit!

Henk

]]> By: jaclynkurz http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-462 jaclynkurz Thu, 22 Oct 2009 00:55:17 +0000 http://www.3gjuice.com/?p=421#comment-462 Henk -- we just received the replacement battery, and I would like to wholeheartedly thank you for making sure that the situation was made right! Henk — we just received the replacement battery, and I would like to wholeheartedly thank you for making sure that the situation was made right!

]]> By: 3gjuice http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-454 3gjuice Sat, 17 Oct 2009 12:03:35 +0000 http://www.3gjuice.com/?p=421#comment-454 What a terrible experience did you have with us! Can't figure out right now<br>what has happened - well I guess, I can. We both know that NOTHING happened<br>for months.. thats inexcusable!<br>We will make this up to you a.s.a.p. You will get your battery & a little<br>surprise as compensation for the ridiculous long wait. . I contacted you<br>through mail to get this done.<br><br>Henk van Ess<br>ceo <a href="http://3gjuice.com" rel="nofollow">3gjuice.com</a><br><br>UPDATE: found out what happened. We did send the replacement, but it was<br>returned because the address was wrong. And that was not your fault, but<br>ours. So sorry! What a terrible experience did you have with us! Can't figure out right now
what has happened – well I guess, I can. We both know that NOTHING happened
for months.. thats inexcusable!
We will make this up to you a.s.a.p. You will get your battery & a little
surprise as compensation for the ridiculous long wait. . I contacted you
through mail to get this done.

Henk van Ess
ceo 3gjuice.com

UPDATE: found out what happened. We did send the replacement, but it was
returned because the address was wrong. And that was not your fault, but
ours. So sorry!

]]> By: jaclynkurz http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-452 jaclynkurz Sat, 17 Oct 2009 07:17:35 +0000 http://www.3gjuice.com/?p=421#comment-452 These 6 individuals are not the only ones who received a faulty product. I purchased one for my husband, who is active duty military and deploys quite frequently for exercises, back in July 2009. He was able to initially charge the battery, but when he attached it to his phone, it failed to charge the phone. He sent an email to the customer support link, and he was told to return the battery for a replacement one, because the condensator probably went dead, according to the email he received from Mr. Van Ess. So, on July 15, 2009, we mailed our faulty battery back to the company and we have yet to receive our replacment one. My husband has emailed Mr. Van Ess multiple times to follow-up, and has never received a response. We are incredibly disgusted with this company right now -- we no longer have the faulty battery to return to Amazon to get our money back, we don't have a replacement battery that works, and we're also out the money we spent to ship the faulty back. VERY DISGUSTED with your company right now, and demand a response!!! These 6 individuals are not the only ones who received a faulty product. I purchased one for my husband, who is active duty military and deploys quite frequently for exercises, back in July 2009. He was able to initially charge the battery, but when he attached it to his phone, it failed to charge the phone. He sent an email to the customer support link, and he was told to return the battery for a replacement one, because the condensator probably went dead, according to the email he received from Mr. Van Ess. So, on July 15, 2009, we mailed our faulty battery back to the company and we have yet to receive our replacment one. My husband has emailed Mr. Van Ess multiple times to follow-up, and has never received a response. We are incredibly disgusted with this company right now — we no longer have the faulty battery to return to Amazon to get our money back, we don't have a replacement battery that works, and we're also out the money we spent to ship the faulty back. VERY DISGUSTED with your company right now, and demand a response!!!

]]> By: KarlPMartim http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-434 KarlPMartim Wed, 23 Sep 2009 07:24:46 +0000 http://www.3gjuice.com/?p=421#comment-434 You probably did not know this but much the watch making <a href="http://www.switzerlandclothing.net/" rel="nofollow">switzerland clothing</a> companies early on were originated in Switzerland and sooner or later got involved with German parent companies to create an engineering masterpiece with a decisive marketing push behind it. You probably did not know this but much the watch making switzerland clothing companies early on were originated in Switzerland and sooner or later got involved with German parent companies to create an engineering masterpiece with a decisive marketing push behind it.

]]> By: 3gjuice http://www.3gjuice.com/2008/08/27/the-days-after-the-prototype-drama/comment-page-1/#comment-268 3gjuice Thu, 05 Feb 2009 22:54:24 +0000 http://www.3gjuice.com/?p=421#comment-268 Thanks, I love my customers because they seem like me :) Thanks, I love my customers because they seem like me :)

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