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Feedback from customers

July 22, 2008 by  

Thank you for such a prompt reply. I certainly cannot fault you for your customer service and for that alone I wish you every success!

David , United Kingdom

Tnx for the very fast response. Can’t wait to have to have the product in my hands.

Cynthia, US

I order by accident in pounds, not euro. Not only did you notify me about my error, you also paid me back the difference . Awesome, tnx!

Gerald, Germany

Ty for lowering your p&p, couldn’t live with your old price.

Jennifer, Canada

Thought you would have a call center to give me stupid answers, but you answered my question in person. I like that in a a start up. It shows you care.

Hendrik, Amsterdam

Wow, I really appreciate the follow up. I didn’t expect a reply. Very professional. That information helps a lot, thank you!

Unknown

Comments

8 Responses to “Feedback from customers”

  1. Martijn on July 31st, 2008 10:49 pm

    Henk,

    When do I get my battery, are they already posted??
    Please mail me my email!

    Kind regards,
    Martijn

  2. admin on July 31st, 2008 11:37 pm

    Dear Martijn,

    Because of the Olympic Games export is scrutinized in China and regulations are tightened. You have to wait for 2-3 weeks if you ordered early – you did. Others will get the unit at the end of August. That’s not what I planned. So for the next production cycle I will take more batteries in stock. Sorry for that delay.

  3. Martijn on August 19th, 2008 3:57 pm

    Henk,

    I recieved my 3gjuice… It has great looks!!!!
    It matches perfect with my black iphone!!

    Al het goede komt langzaam ;-)

    MVG

    Martijn

  4. Amaury Diaz on August 25th, 2008 2:32 am

    I received my 3G juice yesterday. I love the looks, and the professional presentation and packaging, Apple-style.

    But looks only take you so far and when you put the pedal to the metal, this baby delivers. Blows away my wife’s Mophie hands down. Way to go, Henk! :)

    Amaury

  5. ElangoPrasiddhi on October 20th, 2009 8:59 am

    I just bookmarked this for my future referance.

    respect
    mark
    ______________________________________________
    aion kina | Cheap Aion kinah

  6. seo company on November 5th, 2009 10:54 am

    I subscribed to your blog when is the next post

    Have a nice day
    umper klis
    ______________________________________________

  7. rodsofadri on November 20th, 2009 8:33 pm

    i live in madrid, and i wanted to buy a “just in case” in addition to a 3g juice “deluxe”. since it wasn't available yet in europe, i thought i would be unable to get it. henk went out of his way to make my special request come true. amazing customer service, almost unheard of in this day and age. and both work great with my 3gs phone. thanks, henk

  8. Torsten Jungner on May 11th, 2011 12:36 pm

    I am surprised over the poor support – 4 e-mails and no replies yet!

    Torsten
    +6281236477775

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